Reduce flight risk by staying one step ahead
Every membership program needs an efficient, automated renewal process. And the level of ongoing member engagement is a direct correlation to what kind of renewal rates you should expect, i.e. low engagement will likely result in low renewal rates.
This simple scenario allows the marketer to automate the sending of subscription renewal offers starting a number of months before the expiry date. It also flags non-renewers in a timely way so you can do follow-ups by phone, email, SMS, online etc. ̶ choose the channel that each customer will likely best respond to!
The scenario automatically resets as soon as the member renews their contract, so you can focus on other projects and let this one run by itself!
Contact us today and tell us how we can help you get started.